As the wife of a television news anchor, Kathy Marrou knows about ties.
Over the years, she has helped her husband, TV anchor Chris Marrou, accumulate more than 500 ties.
"I've been buying his ties for 20 years," Kathy Marrou says.
Ties are part of the overall look an anchor presents to his audience, she explains. But no matter what line of work a man happens to be in, ties are a vehicle for self expression.
That's why Kathy Marrou goes out of her way to find colorful and unusual ties to sell on her web site, Ties.com. (The Marrous company itself is called Ties.com.)
"It's been a quest to find ties that make a statement. When a man looks nice, he doesn't have to look like a cookie cutter. He can have his personality come through in his tie. You can have a little bit of flair," she says.
Visitors to Ties.com are bound to find a tie that fits their personality. The site, which offers more than 1,000 different styles, lets visitors search for ties according to color, designer, category, pattern or price range.
These days, it seems, everyone is getting into the tie designing business. Jerry Garcia made a splash when he launched his own line of ties. Now rapper Busta Rhymes is designing ties, too.
One of Kathy Marrou's favorite lines of ties is called Infectious Awareables. Designed by a doctor, the ties feature the molecular structure of deadly diseases.
Only one designer has refused to allow Ties.com to sell its ties, and that's because the designer said his brother is planning to launch a competing web site.
When selling brand-name ties, Ties.com is careful not to undercut the prices charged for those ties in stores.
"We are very, very careful. We do not discount," Kathy Marrou says.
Ties.com isn't the Marrous' first foray into cyber business. And it probably won't be their last.
Several years ago, the Marrous attempted to create a web site that offered news and information about San Antonio using the domain name Alamo.com, which they owned.
But the project, which involved gathering content from a variety of sources, proved difficult and costly. (The site was later purchased by Alamo Rent a Car for $350,000.)
"We just realized we didn't have that kind of capital and time. We knew it wasn't for us," Kathy Marrou says.
In 1997, the Marrous purchased the domain name Ties.com from a domain-name broker for $1,000.
To Kathy Marrou, selling ties over the Internet seemed like a good idea.
Compared to other types of clothing, which come in different sizes and styles, ties come in only three flavors - regular, extra long and boys.
"If you were shirts.com, you'd have to have 30 million sizes of shirts. You don't have that problem with ties," Kathy Marrou says.
Although he helps run the business, Chris Marrou says his wife is the one who is really in charge.
"Kathy makes all the decisions. It's very rare I'll say, `You should get this, or you should get that,'" he says.
At first, Chris Marrou says he was less optimistic about the venture than his wife.
"I thought at worse we would do as well as a men's specialty store. I figured if our expenses didn't get out of hand, we'd be OK," Chris Marrou says.
Kathy, meanwhile, says she was confident the business would become a success.
"I always have known this was going to be a really big business," she says.
"That's why she's the boss," her husband says.
At first, the Marrous didn't know what kinds of ties would sell over the Internet. So they went to a men's wear trade show in Las Vegas and purchased $32,000 worth of ties.
"We tried to get enough variety and see how it was going to move," Kathy Marrou says.
In the real world of malls and department stores, women make 75 percent of all tie purchases. But in the virtual world of tie shopping, the Marrous have found that the demographics are quite the opposite.
Some 80 percent of Ties.com's customers are men, who buy an average of six to eight ties at a time. Women, meanwhile, typically buy just one or two at a time.
Kathy Marrou says men like the site because they can get the ties they want without leaving their office. But Chris Marrou attributes these buying patterns to primal male instincts.
"It's that hunting instinct. You get in a big herd and kill as many as you want," he says.
All of the ties are kept at the company's office. Orders are shipped in a silver can via overnight shipping.
Ties.com's largest base of customers is located in cities where ties are standard business attire -- New York, Chicago and Los Angeles. The company is also receiving a growing number of orders from overseas.
The company has advertised in the Wall Street Journal and the New York Times and is preparing to launch a television ad campaign in New York.
In addition to ties.com, the Marrous also own the domain names scarves.com, momsday.com and dadsday.com. They hope to someday create sites using these three domain names and link them all together.
"We don't want to take our eyes off the ties.com ball. But we've learned so much from Internet sales ... what to do, what not to do. It's going to be an easy transition," Kathy Marrou says.
For Kathy Marrou, ties are more than just a fashion statement, though. They're also a piece of history.
Kathy Marrou owns an impressive and unique collection of ties autographed by celebrities.
The collection includes:
• a DNA tie signed by Francis Crick,
• a lion tie signed by animal handler Jack Hannah,
• a stock meter tie signed by investor Warren Buffett,
• a thumbprint tie signed by former FBI director William Sessions,
• a bodybuilder tie signed by Arnold Schwarzenegger,
• a tie signed by Congressman Henry Bonilla on the day the House of Representatives voted to impeach President Clinton, and
• a tie featuring a map of California vineyards signed by film director Francis Ford Coppola, who owns a California vineyard.
Kathy Marrou has built the collection by sending out requests by mail. But her husband has contributed to the collection as well.
During a single NBA Finals game in New York, Chris Marrou got Billy Crystal, Spike Lee, Fran Drescher and New York Knicks great Walt Frazier to sign basketball-themed ties.
The autographed ties, along with ties from different decades, are on display in Ties.com's virtual museum.
"It's a sign of the times," Marrou says of the collection.
Original Article By Sebastian Weiss For The San Antonio Business Journal
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