Jack Rabbit Creations
With creativity, some crucial contacts and a lot of hard work, Jim and Erica Lancaster have turned playtime into profits.
Their company, Jack Rabbit Creations, makes heirloom-quality toys and gifts that are updated twists on classics with original art and unique packaging. The Lancasters started the company after the birth of their first child about 12 years ago because they were dissatisfied with the toy market.
"Our house started filling up with plastic garbage," said Jim Lancaster. "You could carry out five Hefty bags of junk that we didn't like."
As a result, Jack Rabbit never uses plastics and prefers using natural materials, such as wood and cotton. The parents-turned-entrepreneurs also decided their toys would never require batteries.
"There are no flashing lights, loud sounds or any of that stuff that drives you crazy as a parent," Lancaster said.
Instead, they started making simple and appealing toys like plush balls, pinwheels and wooden trucks, as well as some clothing.
They had one major advantage when they started the company in 1996. Erica Lancaster had previously worked as a buyer for The Nature Company, which was acquired by The Discovery Channel Store. She knew how to get things made overseas, so they were able to quickly establish relationships with manufacturers in China and arrange to have their products tested in independent labs before they were imported.
To get the company off the ground, Lancaster walked around Berkeley, Calif., and convinced a few specialty stores to carry their products. Sales then began taking off.
Jack Rabbit now sells its products through 90 independent, regional salespeople.
They initially took out a small-business loan and borrowed money from Erica's mother.
Jim Lancaster said they considered taking on investors or business partners to secure funding, but decided against it -- a decision that had the fortunate result of them remaining the bosses.
Without outside funding, however, they had a tight budget.
"We did everything ourselves," Jim Lancaster said. "Our house was full of boxes and our garage was so full we couldn't fit the cars in."
They started the company in Berkeley and moved to Atlanta shortly after.
With their inventory in the middle of their Virginia-Highland home, they filled orders and mailed everything themselves.
Add a baby to the mix, and life was pretty chaotic.
"Erica accidentally mailed our TV remote control to someone in a box with a toy," said Jim Lancaster.
The business turned a profit within a few years, but they didn't pay themselves a salary until 2001 when Jim quit his corporate job in technology sales.
"It was like volunteering," he says. "We put all our profit back into inventory."
He still says there's not a lot of money in making toys, but he and his wife are happy with their lifestyle. With a 12-year-old son, a nine-year-old daughter and a baby on the way, the couple enjoys the flexibility of running their own business.
"It's a lifestyle decision -- you don't do it to get rich," he said. "You're going to make more money if you put on a tie and get a corporate job."
They have always tested for lead, choking hazards, flammability and other dangers, while meeting all of the federal safety standards, Jim Lancaster said.
One of their toys even made a list of "best toys" on the Web site HealthyToys.org.
As parents grow weary of recalls and become increasingly concerned about chemicals in toys, many seek alternatives to mass-produced plastic toys.
This will likely fuel the demand for heirloom-quality toys that have been popular with a small but loyal number of parents, says Cliff Annicelli, editor of Playthings magazine.
"Jack Rabbit is one of several U.S. toy companies who tap into parents' desires to give their kids a more 'classic' play experience, like those they, or more likely their grandparents, had," said Annicelli.
Eye-catching packaging helps market Jack Rabbit's products as gifts, rather than everyday purchases. This also means they sell at a higher price point -- $25 to $35.
"There is meant to be a 'wow' factor at a first birthday or a baby shower," Jim Lancaster said.
"This is not supposed to be a toy that I would run out and buy my kid on any Thursday."
Sprout, a children's store on Howell Mill Road in Atlanta, carries Jack Rabbit products.
Jack Rabbit's "roly poly balls" -- plush balls in bright colors -- have been one of the store's top sellers for five years in a row, said Rachel Baba, owner of Sprout.
"There is a simplicity to the Jack Rabbit toys that parents really like," said Baba.
Baba has also been pleased with how the Lancasters run their business. She says that good relationships with customers and vendors are crucial in small business.
"You have to take care of them, get to know them and get invested in them," Baba said. "Jim and Erica run their business that way. It's a personal touch they have."
The Lancasters plan to stick with that approach as they strive for slow, steady growth.
Original article written by Erin Moriarty for The Atlanta Business Chronicle
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